Planning a trip to Malaysia is exciting, but a rejected Vehicle Entry Permit (VEP) application can stop you in your tracks. The online portal is notoriously specific, and even tiny errors can lead to frustrating delays. Before you start, be aware of these five common pitfalls.
1. Incorrect or Poorly Scanned Documents
This is the #1 reason for instant rejection. The VEP portal requires crystal-clear, high-resolution scans of your documents. Blurry photos taken with your phone, documents with shadows, or files that are too large or too small will be automatically rejected. Make sure your vehicle log card and insurance certificate are scanned at 300 DPI minimum, saved as PDF or high-quality JPEG files under 2MB each.
2. Mismatched Owner and Applicant Details
The name on the application must perfectly match the name on the vehicle's Log Card. Even minor differences like "John Lim" vs "John K. Lim" or missing middle initials will cause rejection. If you're applying for someone else's vehicle, you need proper authorization documentation.
3. Expired or Invalid Insurance Details
You must provide a valid Certificate of Insurance that covers your entire VEP validity period. Many applicants submit insurance documents that expire before their intended travel dates, or policies that don't explicitly cover overseas travel to Malaysia.
4. Applying for a Company Car as a Private Vehicle
Company-registered vehicles have an extra layer of required documentation that is often missed. You need an official Authorization Letter from the company, signed by an authorized signatory, along with the company's business registration documents.
5. Minor Typos in Key Information
A simple typo in your vehicle's chassis number or engine number is a guaranteed rejection. Double-check every single character against your log card. The system has zero tolerance for errors in critical identification fields.
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